IMPORTANT: The information below applies ONLY to customers who do NOT use an email address provided by our company. If you DO use one of our email addresses, click here for email settings.

Email Settings for Sending Mail With an Outside Email Account

NOTE: If you log into your email account at a web site (web-based email), you do not need to use the instructions below. These instructions are for those who use an email program like Outlook Express, Netscape Messenger, Mozilla Thunderbird, or Eudora to send and receive email.

In order to send mail from your email program while you are connected to our dial-up service (for those who do NOT use an email address provided by our company), you will need to change your outgoing (SMTP) server setting to smtp.tdisp.com in your email program. This does not affect your incoming email in any way.

The instructions below are for Outlook Express. However, most email programs use similar procedures. If you need help making this change, please contact us and let us know which email program and version you use.

OUTGOING EMAIL SERVER:

  • Outgoing (SMTP) Mail Server = smtp.tdisp.com

DETERMINING YOUR PROGRAM VERSION:

  • Click Help at the top of your email program.

  • Click About Outlook Express (or About Netscape, About Communicator, About Eudora, etc.).

  • You should see your program version listed there.

  • Click the OK button (or click the Back button in Netscape).

OUTLOOK EXPRESS:

  • Click Tools at the top of Outlook Express, then click Accounts.

  • Click the Mail tab at the top of the box that pops up.

  • Click on your email account, to highlight it, then click the Properties button on the right.

  • Click the Servers tab at the top.

  • Change the Outgoing (SMTP) Server to: smtp.tdisp.com

  • Un-check the box that says "My server requires authentication".

  • Un-check the box that says "Log on using Secure Password Authentication".

  • Click the Apply button at the bottom, then click OK.

  • Click the Close button at the bottom.

OTHER EMAIL PROGRAMS

  • The process is very similar in most email programs. If you are having trouble making this change, please contact us and let us know which email program and version you are using.


Do you have questions?  Click here to contact us.